We want you to be completely satisfied with your purchase at ACE IPTV. Please do not hesitate to contact us if you have any technical or sales questions. However, you need to request a free trial to check the server quality first, then take the subscription, if the problem still appear, and you still have the issue, you can contact us at any time using our website’s chat assistance, a ticket on your account, emails, or WhatsApp to our help desk.